Electric Wagon's Policies

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Return Policy

Built Different. Here’s Why.

Electric-Wagon Return Policy


Eligibility for Returns

• Returns are accepted within 30 days of delivery.

• The item must be unused, in its original condition, and returned in the original packaging.

• Proof of purchase (such as an order confirmation or receipt) is required.


Return Shipping

• Customers are responsible for all return shipping costs.

• Electric-Wagon does not provide prepaid return labels.

• We recommend using a trackable shipping method and purchasing shipping insurance for high-value items. Electric-Wagon is not responsible for returns lost or damaged in transit.


Inspection & Refunds

• Refunds will be issued only after the returned product has been received and inspected at our facility.

• If the item shows signs of damage, misuse, or wear, a partial refund or denial of refund may apply.

• Once the return is approved, refunds will be processed to the original payment method within 5–10 business days.


Damaged or Defective Products

• If your product arrives damaged or defective, please contact us within 7 days of delivery at voltworks@electric-wagon.com with photos and a description of the issue.

• We will evaluate the claim and may offer a repair, replacement, or refund at our discretion.


Non-Returnable Items

• Custom or special-order products

• Items that have been used, modified, or altered

• Products returned without prior authorization


How to Start a Return

• Email voltworks@electric-wagon.com with your order number and reason for return.

• We will confirm eligibility and provide return shipping instructions.

• After inspection, we’ll notify you of the refund decision.

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The toughest electric utility cart is ready to roll — tell us what you’re hauling, and we’ll send you a quote that pulls its weight.

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Veteran-Owned Company

USA-Assembled Electric Wagons

Ever since we started testing our prototype, we knew that we wanted to be an American company through and through. We worked with American engineers and have hired a team full of true-blood Americans to design and test our wagon and accessories. In fact, we have spent the time to ensure that our entire supply chain is as American as possible. We utilize US steel and aluminum in our platform, and our electric motor is designed in the United States, incorporating as many US-based components as possible. On the assembly side, we assemble the entire Electric Wagon at our Wauseon, Ohio, facility, utilizing US labor. No cutting corners at Electric Wagon because we are a genuine American company that is proud to manufacture for the US market right here in the heart of the Ohio Valley. From design to assembly, we are proud to deliver an electric cart that Americans can be proud to own and showcase.

Let's Get You Rollin'

No matter where you are across the country, we'll get you rollin' in style by shipping you best electric wagon anywhere across the USA.

  • Alabama

    Huntsville, Montgomery, Birmingham, Mobile, Tuscaloosa, Hoover, Auburn, Dothan, Madison, Decatur, Florence, Prattville, Phenix City, Vestavia Hills, Alabaster

  • Alaska

    Anchorage, Fairbanks, Juneau, Badger, Knik-Fairview, College, North Lakes, Tanaina, Wasilla, Palmer, Sitka, Kodiak, Ketchikan, Utqiaġvik, Meadow Lakes

  • Arizona

    Phoenix, Tucson, Mesa, Chandler, Scottsdale, Gilbert, Glendale, Tempe, Peoria, Surprise, Yuma, Avondale, Goodyear, Buckeye, Flagstaff

  • Arkansas

    Little Rock, Fort Smith, Fayetteville, Springdale, Jonesboro, North Little Rock, Conway, Rogers, Pine Bluff, Bentonville, Hot Springs, Benton, Sherwood, Russellville, Cabot

  • California

    Los Angeles, San Diego, San Jose, San Francisco, Fresno, Sacramento, Long Beach, Oakland, Bakersfield, Anaheim, Riverside, Stockton, Irvine, San Bernardino, Modesto

  • Colorado

    Denver, Colorado Springs, Aurora, Fort Collins, Lakewood, Thornton, Arvada, Westminster, Pueblo, Centennial, Boulder, Greeley, Longmont, Loveland, Broomfield

  • Connecticut

    Bridgeport, New Haven, Stamford, Hartford, Waterbury, Norwalk, Danbury, New Britain, Meriden, Bristol, Manchester, West Haven, Stratford, Milford, West Hartford

  • Delaware

    Wilmington, Dover, Newark, Middletown, Smyrna, Milford, Seaford, Georgetown, Elsmere, New Castle, Bear, Camden, Millsboro, Laurel, Lewes

  • Florida

    Jacksonville, Miami, Tampa, Orlando, St. Petersburg, Hialeah, Tallahassee, Port St. Lucie, Cape Coral, Fort Lauderdale, Pembroke Pines, Hollywood, Miramar, Gainesville, West Palm Beach

  • Georgia

    Atlanta, Augusta, Columbus, Macon, Savannah, Athens, Sandy Springs, Roswell, Johns Creek, Warner Robins, Albany, Alpharetta, Marietta, Valdosta, Smyrna

  • Hawaii

    Honolulu, East Honolulu, Pearl City, Hilo, Kailua, Waipahu, Kaneohe, Mililani Town, Ewa Gentry, Kahului, Kihei, Kapolei, Makakilo, Schofield Barracks, Wahiawa

  • Idaho

    Boise, Meridian, Nampa, Idaho Falls, Caldwell, Pocatello, Coeur d'Alene, Twin Falls, Rexburg, Post Falls, Lewiston, Eagle, Moscow, Kuna, Ammon

  • Illinois

    Chicago, Aurora, Naperville, Joliet, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Arlington Heights, Evanston, Decatur

  • Indiana

    Indianapolis, Fort Wayne, Evansville, South Bend, Carmel, Fishers, Bloomington, Hammond, Gary, Lafayette, Muncie, Noblesville, Terre Haute, Greenwood, Kokomo

  • Iowa

    Des Moines, Cedar Rapids, Davenport, Sioux City, Iowa City, Ankeny, West Des Moines, Ames, Council Bluffs, Dubuque, Urbandale, Cedar Falls, Marion, Bettendorf, Mason City

  • Kansas

    Wichita, Overland Park, Kansas City, Olathe, Topeka, Lawrence, Shawnee, Manhattan, Lenexa, Salina, Hutchinson, Leavenworth, Leawood, Garden City, Dodge City

  • Kentucky

    Louisville, Lexington, Bowling Green, Owensboro, Covington, Hopkinsville, Richmond, Florence, Georgetown, Elizabethtown, Nicholasville, Henderson, Frankfort, Jeffersontown, Paducah

  • Louisiana

    New Orleans, Baton Rouge, Shreveport, Lafayette, Lake Charles, Kenner, Bossier City, Monroe, Alexandria, Houma, New Iberia, Slidell, Central, Ruston, Hammond

  • Maine

    Portland, Lewiston, Bangor, South Portland, Auburn, Biddeford, Sanford, Saco, Augusta, Westbrook, Waterville, Presque Isle, Brewer, Bath, Ellsworth

  • Maryland

    Baltimore, Columbia, Germantown, Silver Spring, Waldorf, Glen Burnie, Ellicott City, Frederick, Dundalk, Rockville, Gaithersburg, Bethesda, Bowie, Towson, Aspen Hill

  • Massachusetts

    Boston, Worcester, Springfield, Cambridge, Lowell, Brockton, Quincy, Lynn, New Bedford, Fall River, Newton, Somerville, Lawrence, Framingham, Haverhill

  • Michigan

    Detroit, Grand Rapids, Warren, Sterling Heights, Ann Arbor, Lansing, Flint, Dearborn, Livonia, Troy, Westland, Farmington Hills, Kalamazoo, Wyoming, Southfield

  • Minnesota

    Minneapolis, St. Paul, Rochester, Bloomington, Duluth, Brooklyn Park, Plymouth, Maple Grove, Woodbury, St. Cloud, Eagan, Eden Prairie, Coon Rapids, Burnsville, Blaine

  • Mississippi

    Jackson, Gulfport, Southaven, Biloxi, Hattiesburg, Olive Branch, Tupelo, Meridian, Greenville, Madison, Clinton, Pearl, Brandon, Starkville, Columbus

  • Missouri

    Kansas City, St. Louis, Springfield, Columbia, Independence, Lee’s Summit, O’Fallon, St. Joseph, St. Charles, St. Peters, Blue Springs, Florissant, Joplin, Chesterfield, Jefferson City

  • Montana

    Billings, Missoula, Great Falls, Bozeman, Butte, Helena, Kalispell, Havre, Anaconda, Miles City, Belgrade, Livingston, Laurel, Whitefish, Sidney

  • Nebraska

    Omaha, Lincoln, Bellevue, Grand Island, Kearney, Fremont, Hastings, Norfolk, North Platte, Columbus, Papillion, La Vista, Scottsbluff, South Sioux City, Beatrice

  • Nevada

    Las Vegas, Henderson, Reno, North Las Vegas, Sparks, Carson City, Elko, Mesquite, Boulder City, Fernley, Winnemucca, West Wendover, Fallon, Ely, Pahrump

  • New Hampshire

    Manchester, Nashua, Concord, Derry, Dover, Rochester, Salem, Merrimack, Hudson, Londonderry, Keene, Portsmouth, Bedford, Goffstown, Laconia

  • New Jersey

    Newark, Jersey City, Paterson, Elizabeth, Lakewood, Edison, Woodbridge, Toms River, Hamilton, Trenton, Clifton, Camden, Brick, Cherry Hill, Passaic

  • New Mexico

    Albuquerque, Las Cruces, Rio Rancho, Santa Fe, Roswell, Farmington, Hobbs, Clovis, Carlsbad, Alamogordo, Gallup, Deming, Los Lunas, Chaparral, Artesia

  • New York

    New York City, Buffalo, Rochester, Yonkers, Syracuse, Albany, New Rochelle, Mount Vernon, Schenectady, Utica, White Plains, Hempstead, Troy, Niagara Falls, Binghamton

  • North Carolina

    Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Concord, Greenville, Asheville, Gastonia, Jacksonville, Chapel Hill

  • North Dakota

    Fargo, Bismarck, Grand Forks, Minot, West Fargo, Williston, Dickinson, Mandan, Jamestown, Wahpeton, Devils Lake, Valley City, Grafton, Beulah, Rugby

  • Ohio

    Columbus, Cleveland, Cincinnati, Toledo, Akron, Dayton, Parma, Canton, Youngstown, Lorain, Hamilton, Springfield, Kettering, Elyria, Lakewood

  • Oklahoma

    Oklahoma City, Tulsa, Norman, Broken Arrow, Edmond, Lawton, Moore, Midwest City, Enid, Stillwater, Muskogee, Bartlesville, Owasso, Shawnee, Bixby

  • Oregon

    Portland, Salem, Eugene, Gresham, Hillsboro, Beaverton, Bend, Medford, Springfield, Corvallis, Albany, Tigard, Lake Oswego, Grants Pass, Oregon City

  • Pennsylvania

    Philadelphia, Pittsburgh, Allentown, Reading, Erie, Scranton, Bethlehem, Lancaster, Harrisburg, York, Altoona, Wilkes-Barre, Chester, Hazleton, State College

  • Rhode Island

    Providence, Cranston, Warwick, Pawtucket, East Providence, Woonsocket, Cumberland, Coventry, North Providence, South Kingstown, West Warwick, Johnston, North Kingstown, Newport, Bristol

  • South Carolina

    Charleston, Columbia, North Charleston, Mount Pleasant, Rock Hill, Greenville, Summerville, Sumter, Goose Creek, Hilton Head Island, Florence, Spartanburg, Aiken, Myrtle Beach, Anderson

  • South Dakota

    Sioux Falls, Rapid City, Aberdeen, Brookings, Watertown, Mitchell, Yankton, Pierre, Huron, Spearfish, Box Elder, Vermillion, Brandon, Sturgis, Madison

  • Tennessee

    Nashville, Memphis, Knoxville, Chattanooga, Clarksville, Murfreesboro, Franklin, Jackson, Johnson City, Bartlett, Hendersonville, Kingsport, Collierville, Smyrna, Cleveland

  • Texas

    Houston, San Antonio, Dallas, Austin, Fort Worth, El Paso, Arlington, Corpus Christi, Plano, Laredo, Lubbock, Irving, Garland, Frisco, McKinney

  • Utah

    Salt Lake City, West Valley City, West Jordan, Provo, Orem, Sandy, St. George, Ogden, Layton, South Jordan, Lehi, Millcreek, Taylorsville, Herriman, Murray

  • Vermont

    Burlington, South Burlington, Rutland, Barre, Montpelier, Winooski, St. Albans, Newport, Vergennes, Essex Junction, Brattleboro, Middlebury, Hartford, Milton, Springfield

  • Virginia

    Virginia Beach, Chesapeake, Arlington, Norfolk, Richmond, Newport News, Alexandria, Hampton, Roanoke, Portsmouth, Suffolk, Lynchburg, Harrisonburg, Charlottesville, Danville

  • Washington

    Seattle, Spokane, Tacoma, Vancouver, Bellevue, Kent, Everett, Renton, Spokane Valley, Federal Way, Yakima, Kirkland, Bellingham, Kennewick, Auburn

  • West Virginia

    Charleston, Huntington, Morgantown, Parkersburg, Wheeling, Weirton, Fairmont, Martinsburg, Beckley, Clarksburg, South Charleston, Vienna, St. Albans, Bluefield, Elkins

  • Wisconsin

    Milwaukee, Madison, Green Bay, Kenosha, Racine, Appleton, Waukesha, Eau Claire, Oshkosh, Janesville, West Allis, La Crosse, Sheboygan, Wauwatosa, Fond du Lac

  • Wyoming

    Cheyenne, Casper, Laramie, Gillette, Rock Springs, Sheridan, Green River, Evanston, Riverton, Jackson, Cody, Rawlins, Lander, Torrington, Powell

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